How to start an assessment

Starting an assessment with The NeckCare System™ involves adding a patient, selecting the tests, connecting the sensor, and guiding the patient through each procedure. This guide walks you through each step.

Step 1: Add or Select a Patient

• Log in at app.neckcare.com.

• Click Patients icon on the left.

• To add a new patient:

  • Click Add Patient

  • Generate a patient identifier

  • Fill in required fields (marked with *)

  • Click Save

• To select an existing patient:

  • Find and click the patient’s name in the patient list by "Quickly navigating" using the search bar. 

Step 2: Start a New Assessment

1. In the patient’s view, click the Assessments tab.

2. Click Create Assessment

3. Select which tests to include:

   • Symptoms

   • Range of Motion

   • Joint Position Error

   • Butterfly Test

4. To change test order:

   • Drag and drop the test names or icons

5. To randomize order

   • Check the Randomize Order box

     

6. Press "Next Step"

Step 3: Connect the Sensor

1. Power ON the NeckCare™ sensor (hold ON/OFF button for 2 seconds)

2. Make sure only one sensor is active (blinking yellow)

3. Place the headgear on a flat surface—do not touch it during this step

4. In the platform, click the sensor icon (top-right corner)

5. Click "Connect" in the upper right corner

   

6. Select Movella DOT, then click Pair

7. Once connected:

   • LED blinks green every 10 seconds

   • On-screen message will confirm: “Sensor is now connected.”

Step 4: Perform Basic Calibration

• Basic calibration needs to be performed every time you connect the sensor

• Leave the headgear stationary during calibration

• Progress bar will show calibration status

• When complete, a checkmark will appear

Step 5: Position Your Patient

• Seat the patient in a firm-backed chair, feet flat, arms resting in lap

• Follow test-specific positioning:

  • Butterfly Test: Face monitor at eye level, ~90 cm away

  • Other tests: Face monitor or blank wall, as preferred

• Fit the headgear snugly (sensor port facing back)

• Ensure the headgear does not move when the patient moves

Step 6: Begin Testing

• Press Start Assessment when the patient is ready

• Follow the on-screen prompts for each test

• Instruct the patient clearly and monitor for trunk compensation

• Results are saved automatically after each trial

Step 7: Finish the Session

Go to the Assessment Page to review, compare results, or generate reports.