Getting Started
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      2. Getting Started

      Minimum system requirements for operating The NeckCare System

      Here's a short listing of everything you need to start using the NeckCare system at your clinic.

      Hardware requirements

      The computer operating the NeckCare™ Platform can be a PC or Mac (laptop or desktop) with screen requirement size:

      7.7” or larger with each side 5.4” or longer

      Operating system requirements

      To run the NeckCare™ Platform, the following minimum system requirements apply:

      Windows 10 version 1706 (Windows) / OS X Yosemite (Mac)

      Bluetooth 5.0

      8 GB RAM

      Calibration requirements

      To calibrate the NeckCare™ sensor a mobile device is needed (tablet or mobile phone):

      Android OS 8.0 / iOS 11.0 or newer

      Internet and software compatibility 

      The NeckCare™ Platform is a web-based application and requires an internet network connection.

      The software is compatible with Google Chrome (version 56 or higher) and Microsoft Edge (version 79 or higher) web browsers.


      Once you're all set, read this article on how to start an assessment.