--- title: Minimum system requirements for operating The NeckCare System description: Here's a short listing of everything you need to start using the NeckCare system at your clinic. --- [Skip to content](https://help.neckcare.com/minimum-system-requirements-for-operating-the-neckcare-system#main-content) ![NeckCare Logo](https://help.neckcare.com/hs-fs/hubfs/NeckCare%20Logo_big%20(1)-1.png?height=20&name=NeckCare%20Logo_big%20(1)-1.png) Open main navigation Close main navigation - [Request Support](mailto:support@neckcare.com) [Request Support](mailto:support@neckcare.com) We're here to help... - There are no suggestions because the search field is empty. 1. [Help Center](https://help.neckcare.com/?hsLang=en) 2. [Setup & Requirements](https://help.neckcare.com/setup-requirements?hsLang=en) # Minimum system requirements for operating The NeckCare System ## Here's a short listing of everything you need to start using the NeckCare system at your clinic. **Hardware requirements** The computer operating the NeckCare™ Platform can be a PC or Mac (laptop or desktop) with screen requirement size: 7.7” or larger with each side 5.4” or longer **Operating system requirements** To run the NeckCare™ Platform, the following minimum system requirements apply: Windows 10 version 1706 (Windows) / OS X Yosemite (Mac) Bluetooth 5.0 8 GB RAM **Calibration requirements** To calibrate the NeckCare™ sensor a mobile device is needed (tablet or mobile phone): Android OS 8.0 / iOS 11.0 or newer **Internet and software compatibility**  The NeckCare™ Platform is a web-based application and requires an internet network connection. The software is compatible with Google Chrome and Microsoft Edge web browsers. Once you're all set, read this [article](https://help.neckcare.com/how-to-start-an-assessment?hsLang=en) on how to start an assessment. - [Practice Marketing Materials](https://help.neckcare.com/practice-marketing-materials?hsLang=en#main-content) - [NeckCare Home](https://help.neckcare.com/practice-marketing-materials?hsLang=en#neckcare-home) - [For Patients](https://help.neckcare.com/for-patients?hsLang=en) - [Getting Started](https://help.neckcare.com/getting-started?hsLang=en) - [Setup & Requirements](https://help.neckcare.com/setup-requirements?hsLang=en) - [Sensor Calibration](https://help.neckcare.com/sensor-calibration?hsLang=en) - [Hardware & Device](https://help.neckcare.com/hardware-device?hsLang=en) - [Platform Navigation](https://help.neckcare.com/platform-navigation?hsLang=en) - [Assessments](https://help.neckcare.com/assessments?hsLang=en) - [Exercises](https://help.neckcare.com/exercises?hsLang=en) - [Results & Reporting](https://help.neckcare.com/results-reporting?hsLang=en) - [Administration](https://help.neckcare.com/administration?hsLang=en) - [NeckCare Home™](https://help.neckcare.com/neckcare-home?hsLang=en) - [Troubleshooting](https://help.neckcare.com/troubleshooting?hsLang=en#main-content) - [Bluetooth](https://help.neckcare.com/troubleshooting?hsLang=en#bluetooth) - [FAQ](https://help.neckcare.com/faq?hsLang=en) - [Maintenance](https://help.neckcare.com/maintenance?hsLang=en) - [Safety & Compliance](https://help.neckcare.com/safety-compliance?hsLang=en) [![NeckCare Logo.svg](https://help.neckcare.com/hubfs/NeckCare%20Logo.svg.svg "NeckCare Logo.svg")](http://app.neckcare.com) support@neckcare.com Copyright © 2025, NeckCare