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Quick Start Guide

This Quick Start Guide provides a simple, step-by-step overview of how to get started with the NeckCare System™. 

Before First Use

1. Activate the Sensor

The sensor is shipped in "Transport Mode." Plug it into the charging cable to activate before first use.

2. Perform Advanced Calibration

Before first use, calibrate the sensor using the Movella DOT App:

  1. Download the Movella DOT App (Google Play or App Store)
  2. Power on the sensor and connect via Bluetooth
  3. Go to Measure & Collect > Sensor Configuration > Set to 60 Hz
  4. Go to Advanced > Magnetic Field Mapper
  5. Rotate the sensor slowly in all directions until complete

 

Starting an Assessment

Step 1: Log In - Access app.neckcare.com and log in with your credentials.

Step 2: Select or Add Patient - Click Patients in the menu, select existing or add new.

Step 3: Start Session - Select Assessments or Exercises tab, click New Session.

Step 4: Power On and Connect Sensor - Power on sensor (hold ON/OFF 2 seconds), click Connect Sensor.

Step 5: Calibrate - Keep headgear on flat surface, click Calibrate.

Step 6: Position Patient - Seat patient in firm chair with back support.

Step 7: Fit Headgear - Expand headgear, place on patient, tighten with dial.

Step 8: Conduct Assessment - Follow on-screen instructions.

Step 9: View Results - Click View Results after completion.

 

 

Quick Reference

Action

How To

Power ON sensor

Hold ON/OFF for 2 seconds

Power OFF sensor

Hold ON/OFF for 3 seconds

Reset sensor

Hold ON/OFF for 11 seconds

Charge sensor

Connect USB cable (2 hours for full charge)

 

 

LED Quick Reference

LED Behavior

Meaning

Green then yellow flash

Ready to connect

Green flash every 10 sec

Connected

Green quick flash

Measuring

Yellow fading

Charging (<90%)

Solid green

Fully charged

Red rapid flash

Overheating