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      How to get started with NeckCare

      Welcome to the NeckCare platform! In this guide, we’ll walk you through the key steps to get started with the NeckCare Device and the NeckCare Platform. For a visual guide, be sure to watch the video demo below, which explains how to register, log in, and use the major components of the platform.

      About the NeckCare System™

      The NeckCare™ System consists of two components:

      • NeckCare™ Device: A headgear with a Bluetooth-enabled sensor that measures and analyzes head motion.
      • NeckCare™ Platform: A web-based software where the assessment data is transmitted, analyzed, and stored. The platform displays real-time data and generates performance reports stored in a cloud-based database accessible anywhere with an Internet connection.


         

      Step 1: Activating Your Organization

      To begin, check your inbox for an email with a one-time link to activate your organization. Be sure to click this link, as it’s required to set up your account.

      Step 2: Signing Up

      Once you’ve activated your organization, you can sign up in one of two ways:

      • Option 1: Sign up using your Google account (if preferred).
      • Option 2: Manually enter your email address and password (make sure to use an email you are comfortable logging in with after.)

      After registering, you’ll be prompted to set up your clinic or organization. If you manage multiple clinics, check the box to enter the names for each clinic location. When you're done, click Continue, and you’ll arrive at your clinic dashboard.

      Step 3: Exploring the Dashboard

      Once logged in, the left sidebar gives you access to key features:

      • Patients: Where you can add, manage, and search for patients.
      • Team: Where you can invite team members and assign roles.

      Step 4: Adding a Team Member

      Adding team members is essential for larger clinics. Here’s how to do it:

      1. Head to the Team section in the left sidebar.
      2. Click Add Team Member.
      3. Enter the team member's email address, role and job title.
      4. Click Invite to send the invitation. You can view and manage active invitations in this section.

      Step 5: Adding a Patient

      Before you can conduct any assessments, you’ll need to add patients to your platform:

      1. Go to Patients in the sidebar.
      2. Click Add Patient.
      3. Fill out the required information, including:
        • Identifier (We offer a random number generator if needed)
        • First Name and Last Name
        • Gender
        • Year of Birth
        • Description (optional notes for your reference)
      4. Click Submit once the form is complete.

      Step 6: Performing an Assessment

      Before beginning an assessment, ensure your NeckCare Device is connected and calibrated. The device includes:

      • NeckCare Sensor: Captures head motion and connects via Bluetooth.
      • NeckCare Headgear: Worn by the patient to secure the sensor during assessments.
      • USB Charging Cable: Used to charge the sensor.

      Ensure the sensor is fully charged and that the patient is seated comfortably about 35 inches away from the screen. The assessment process is guided by on-screen prompts that lead you step by step.